Support

Good solid customer support is an important feature of online casinos because there aren’t workers available that you can speak with face-to-face if you run into a problem while gambling. That’s why at MYB Casino we take service very seriously and work hard to offer a high level of help and customer service to make gambling online more enjoyable. There are two different ways to access help while playing at MYB Casino, and each of the methods works well for solving problems and getting players back to gambling once again. Some players prefer to use the FAQ section to get answers to common questions, while others will fully utilize the dedicated phone line to get the help that they need.

Using the FAQ Section

At MYB Casino we have an extensive Frequently Asked Questions section that players can access at any time. This has answers to dozens of common questions and it makes getting help very fast and easy to do. Players that are wondering a pretty common question will often be able to find the answers that they need in just moments using the FAQ section of the website. To make use of the section, simply select FAQ from the top navigation menu and then choose a section that relates to the problem that you’re having. There will be a series of questions and answers that may or may not cover the problem that you’re experiencing. Many customers are able to find the answers that they need quickly using this section, and if that’s not the case it’s easy enough to move on to making a phone call instead.

Making a Phone Call

MYB casino offers a dedicated phone line for gamblers to make use of when they run into issues they don’t know how to solve. Players are encouraged to look for answers in the FAQ section first, but once they’ve done that if they still can’t get the answers that they need, it’s best to call the dedicated phone line instead. This line will quickly connect the person calling with a casino representative that can answer most questions surrounding the casino. The service is prompt and it only takes a couple minutes to get help most of the time. No matter what sort of problem you run into while gambling at MYB casino, it’s important to seek help using one of the two available methods available. Both work well but some players will prefer the FAQ section, while others like the more direct solution of just placing a phone call and asking their question immediately.